Privacy policy

Privacy and cookie policy

Our commitment to you

EM Marketing understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.emmarketing.co.uk, and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under the law.

Please read this privacy Policy carefully.

Who are we?

We’re EM Marketing (‘EM Marketing’, ‘we’, ‘us’, or ‘our’), a business based in the UK that provides marketing and communications services to other businesses.

When do we collect personal data from you?

We may collect personal data from you when you email, call, or meet with us. We also collect information about you when you visit our website and when you interact with us on social media platforms depending on the privacy preferences you have set.

How do we collect personal data from you?

You can access our website and browse our site without disclosing your personal data, and we don’t store any browsing data that can be used to identify you, but like many other websites, www.emmarketing.co.uk uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit and provide anonymised tracking data to third party applications like Google Analytics.

For example, we use cookies to learn more about the performance of our website and which pages are of most interest so that we can improve it in the future. The cookies we use do not store any sensitive data. As a rule, cookies should make your browsing experience better, however, you may prefer to disable cookies on this site and others.  For more information see our cookie policy at the bottom of this page.

There may be links on our website to websites run by other organisations: this privacy policy applies only to www.emmarketing.co.uk‚ so we encourage you to read the privacy statements on other websites you may visit as we cannot be responsible for the privacy policies and practices of other websites. Likewise, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site, so would always recommend that you check their privacy policy.

We may also obtain personal information from other sources as follows:

Information about your interests and browsing behaviour from Google Analytics, Google AdWords, and social media providers such as Instagram, Facebook, and LinkedIn.

What personal data do we collect about you?

The personal data we collect, store, and use might include:

• your name and contact details (including postal address, email address, and telephone number), as well as any other information you share with us when you sign up to our mailing list as an example.
• information about your activities on our website and about the device used to access it, for instance, your IP address and geographical location

How will we use your personal data?

We may use your information for several different purposes, which may include:

• to respond to your enquiries and keep a record of your communications with us
• to provide you with the services, products or information you asked for
• to process orders that you’ve submitted
• to carry out our obligations under any contracts entered into between you and us
• to understand how people use our website so that we can improve it in the future
• to seek your views or comments on the services we provide
• to notify you of changes to our services
• to send you communications which you have requested and that may be of interest to you

Why do we need to collect and use your personal data? 

The primary legal basis for the processing of your data is for the performance of our contract with you. The information we collect about you is essential for us to carry out the services you require from us effectively.

We also collect and use your data where you have provided specific consent to us using your personal information in a certain way, such as to send you email or sign up to our newsletter for example

We may need to use your data so that we can comply with a legal or regulatory obligation to which we are subject.

How do we protect your personal data?

We take your privacy seriously and make every effort to ensure your personal data is secure.

Who do we share your personal data with?

EM Marketing will not sell or rent your information to third parties, nor will we share your information with third parties for marketing purposes. In cases where we might have to share your contact details with a business that we outsource to in order to deliver a project for you, we will always ask for your consent first, as well as ensure that the third-party business operates within the General Data Protection Regulations that came into force in May 2018. We will share your personal information with law enforcement or other authorities if required by applicable law.

How long do we keep your personal data?

We will hold your personal data for no longer than necessary for the purposes explained above.

What are your rights with regards to your personal data?

Under the General Data Protection Regulation, you have a number of important rights. In summary, those include:

• The right to access the personal data we hold about you.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to withdraw consent.
• The right to access the personal information we hold about you
• The right to have any errors in the personal information we hold about you corrected
• The right to have the personal information we hold about you deleted
• The right to receive the personal information we hold about you in a structured, commonly used and machine-readable format; and to transmit that information to a third party in certain situations
• The right to restrict our right to process your information in certain circumstances
• The right to lodge a complaint with the Information Commissioner’s Office

How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email addresses shown at the end of this policy.

Marketing

We’d like to send you information about our products and services and those of other companies in our group which may be of interest to you. If you’ve agreed to receive marketing information, you may opt-out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the group. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: emmamitchell@emmarketing.co.uk

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 3^rd October 2024.